Shipping & Delivery
Yes! We offer free shipping on all US orders over $30.
New and unopened items can be returned within 30 days of delivery for a full refund of the cost of the item. Items must be in new or unused condition for a full refund. Include all original materials in the return.
If the return is due to a defective product or the result of a shipping error, The Hair Edit will correct the order at no additional cost.
Email CustomerCare@thehairedit.com with the following information:
- Phone number
- Product requested to be returned
- Reason for return
A member of our customer service team will help to facilitate the return.
Depending on the reason for return, shipping charges may be waived. Upon receipt of return and confirmation the product is in resalable condition, your credit card will be refunded. Most returns will be processed within four weeks.
If your product is damaged, you can return to us for a refund within 30 days of placing the order. Please contact CustomerCare@thehairedit.com and we will ship a new item or provide a refund.